Project Travel, LLC doing business as: Via TRM
We know that you care about how your personally identifiable information is collected, used and shared, and we take your privacy seriously. This privacy policy (“Policy”) explains how your personal information is collected, used, and disclosed by Project Travel, LLC DBA Via TRM (“Via TRM”, “we”, or “us”). This Policy applies to users of Via TRM’s online services (the “Services”), which, among other things, enable students and interested travellers to connect and interact with their educational organization or institution’s travel programme department(s), offices and providers (“Organization”). This Policy does not apply to websites, applications, or services that do not display or link to this statement or that display or link to different privacy statements.
Information Collected
Information You Provide To Us
We collect personal information you provide to us:
- We collect identifying information, such as your name, email address, phone number, and password when you create an account to log in to our network (“Account”).
- When you create an Account, we may also collect your answers, comments and other information you provide to assist with your Via TRM experience.
- If you provide us feedback or contact us via email, we will collect your name and email address, as well as any other content included in the email, in order to send you a reply.
- When you participate in one of our surveys, we may collect additional profile information.
- We also collect other types of personal information that you provide to us voluntarily, such as any information you provide to us if you contact us regarding support for our Services.
- If you participate in a sweepstakes, contest, or giveaway on our Services, we may ask you for your email address, physical address, and home or mobile telephone number (to notify you if you win or not). We may also ask for the first and last names, and sometimes post office addresses, to verify your identity. In some situations we may need additional information as part of the entry process, such as a prize selection choice. These sweepstakes and contests are voluntary. We recommend that you read the rules for each sweepstakes and contest that you enter.
- We also collect personal information at such other points on our Services that state that personal information is being collected.
- We may receive personal information about Subscribers from Organizations that provide our Services by way of a co-branded or private-labeled website. We may add the information provided by these Organizations to the information we have already collected from Subscribers via our Services in order to improve the Services we provide.
Information Collected Via Technology
When you visit our Services, some information is automatically collected:
- Log Files. As is true of most websites, we gather certain information automatically and store it in log files. This information includes IP addresses, browser type, Internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. We use this information to analyze trends, administer the Services, track users’ movements around the Services, gather demographic information about our user base as a whole, and better tailor our Services to our users’ needs. Except as noted in this Policy, we do not link this automatically- collected data to personal information.
- Cookies. Like many online services, we use cookies to collect information. “Cookies” are small pieces of information that a website sends to your computer’s hard drive while you are viewing the website. We may use both session Cookies (which expire once you close your web browser) and persistent Cookies (which stay on your computer until you delete them) to provide you with a more personal and interactive experience on our Services. This type of information is collected to make the Services more useful to you and to tailor the experience with us to meet your special interests and needs.
Google Analytics
We use Google Analytics to help analyze how users use the Services. Google Analytics uses Cookies to collect information such as how often users visit the Services, what pages they visit, and what other sites they used prior to coming to the Services. We use the information we get from Google Analytics only to improve our Services. Google Analytics collects only the IP address assigned to you on the date you visit the Services, rather than your name or other personally identifying information. We do not combine the information generated through the use of Google Analytics with your Personal Data. Although Google Analytics plants a persistent Cookie on your web browser to identify you as a unique user the next time you visit the Services, the Cookie cannot be used by anyone but Google. Google’s ability to use and share information collected by Google Analytics about your visits to the Services is restricted by the Google Analytics Terms of Use and the Google Privacy Policy.
Use of Information We Collect
We use personal information collected through our Services for purposes described in this Policy or disclosed to you on our Services or in connection with our services. For example, we may use your information to:
- operate and improve our Services and products;
- understand you and your preferences to enhance your experience and enjoyment using our Services, products, and services;
- process and deliver contest entries and rewards;
- respond to your comments and questions and provide customer service;
- provide and deliver products and services you request;
- to send you related information, including confirmations, invoices, technical notices, updates, security alerts, and support and administrative messages;
- communicate with you about new contests, promotions, rewards, upcoming events, and other news about products and services offered by Via TRM and our selected partners;
- link or combine it with other personal information we get from third parties, to help understand your needs and provide you with better service.
We may create anonymized data (data that is not associated with or linked to your personally identifiable information) records from personal information by excluding information (such as your name, email address, personal identification numbers) that makes the data personally identifiable to you. We use this anonymized data to analyze request and usage patterns so that we may enhance the content of our products and services and improve Services navigation. We reserve the right to use anonymized data for any purpose and to disclose anonymized data to third parties in our sole discretion.
Sharing of Personal Information
We disclose your personal information as described below and as described elsewhere in this Policy:
with your consent, such as those third party educational travel programmes designated by you; with third party vendors, consultants, and other service providers who work for us and need access to your information to do that work. These third party providers are required not to use your personal information other than to provide the services requested by Via TRM; to (i) comply with laws or to respond to lawful requests and legal process (ii) to protect the rights and property of Via TRM and our agents, customers, members, and others including to enforce our agreements, policies, and terms of use, or (iii) in an emergency to protect the personal safety of Via TRM, its customers, or any person; and in connection with or during negotiation of any merger, financing, acquisition, or dissolution, transaction, or proceeding involving sale, transfer, divestiture, or disclosure of all or a portion of our business or assets to another company. In the event of an insolvency, bankruptcy, or receivership, personal information may also be transferred as a business asset. If another company acquires our company, business, or assets, that company will possess the personal information collected by us and will assume the rights and obligations regarding your personal information as described in this Policy.
A Note to Users Outside of the United States
If you are a non-U.S. user of the Services, by visiting the Services and providing us with data, you acknowledge and agree that your personal information may be processed for the purposes identified in the Policy. In addition, your personal information may be processed in the country in which it was collected and in other countries, including the United States, where laws regarding processing of personal information may be less stringent than the laws in your country. By providing your data, you consent to such transfer.
Security of Your Personal Information
Via TRM is committed to protecting the security of your personal information. We use a variety of industry-standard security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. We also require you to enter a password (which we will store in an encrypted format via industry standard technologies) to access your Account information. Please do not disclose your Account password to unauthorized people. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while Via TRM uses reasonable efforts to protect your personal information, Via TRM cannot guarantee its absolute security.
Your Information Choices & Changes
You may opt out of receiving promotional emails from us by following the instructions in those emails. If you opt out, we may still send you non-promotional emails, such as emails about your accounts or our ongoing business relations. You may also send requests about your contact preferences and changes to your information including requests to opt-out of sharing your personal information with third parties by Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Services. All users may review, update, correct, or delete the personal information in their Account by clicking on the “Profile” button and following the directions therein or by contacting us at the email listed below. We will use commercially reasonable efforts to honor your request. We may retain an archived copy of your records as required by law or for legitimate business purposes.
Changes to This Policy
This Policy is subject to occasional revision, and if we make any material changes in the way we use your personal information, we will notify you by sending you an email to the last email address you provided to us and/or by posting notice of the changes on our Services. Any changes to this Policy will be effective upon the earlier of thirty (30) calendar days following our dispatch of an email notice to you or thirty (30) calendar days following our posting of notice of the changes on our Services. These changes will be effective immediately for new users of our Services. Please note that at all times you are responsible for updating your personal information to provide us with your most current email address. In the event that the last email address that you have provided us is not valid, or for any reason is not capable of delivering to you the notice described above, our dispatch of the email containing such notice will nonetheless constitute effective notice of the changes described in the notice. Continued use of our Services or service following notice of such changes shall indicate your acknowledgement of such changes and agreement to be bound by the terms and conditions of such changes.